Privacy Policy of Ultra Shield Max
Ultra Shield Max is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our software products, or engage with our services.
1. Information We Collect
We collect various types of information in connection with the services we provide, which include antivirus software development, endpoint protection, threat intelligence, malware removal, cybersecurity consulting, data encryption, network security audits, incident response, vulnerability management, and secure remote access solutions.
- Personal Data You Provide: This includes information you voluntarily provide to us when you register for our services, purchase products, request support, or communicate with us. This may include your name, email address, physical address, phone number, and payment information.
- Technical and Usage Data: When you use our software or visit our online platform, we may automatically collect certain information about your device and usage patterns. This can include IP address, operating system, browser type, device identifiers, service configuration, and performance data related to our software and services. This data helps us ensure the proper functioning and security of our products and detect potential threats.
- Threat Intelligence Data: As part of our core functionality (e.g., antivirus, endpoint protection), our software may collect data related to suspicious files, URLs, network connections, and other potential security threats encountered on your system. This data is primarily technical and does not typically identify you directly. It is used to improve our threat intelligence, develop new security signatures, and enhance the effectiveness of our products.
- Information from Third Parties: We may receive information about you from third-party sources, such as partners or public databases, if this information is relevant to our services or for marketing purposes, always in accordance with applicable laws.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our services, including the delivery of antivirus updates, endpoint protection, and other security functionalities.
- To improve, personalize, and expand our products and services, such as developing new threat detection methods and enhancing user experience.
- To understand and analyze how you use our services to optimize performance and features.
- To process your transactions and manage your orders for our software and consulting services.
- To communicate with you, respond to your inquiries, and provide customer support related to our services and products.
- To detect, prevent, and address technical issues, fraud, and other illegal activities.
- To comply with legal obligations, enforce our terms and conditions, and protect our rights and the rights of our users.
3. How We Share Your Information
We may share your information in the following situations:
- With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These service providers are bound by confidentiality obligations and are not permitted to use your personal information for any other purpose.
- For Business Transfers: If Ultra Shield Max undergoes a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will ensure the recipient of this information respects your privacy rights.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- To Protect Our Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.
- Aggregated or Anonymized Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you. This data is used for research, analysis, and to improve our products and services, including security trend analysis and threat intelligence sharing.
4. Data Security
We implement robust technical and organizational security measures designed to protect your information from unauthorized access, use, alteration, and disclosure. These measures include data encryption, secure network architectures, access controls, and regular security audits. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Data Protection Rights
Depending on your location and applicable law, you may have the following rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided below.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
7. Contact Us
If you have any questions about this Privacy Policy, our data practices, or wish to exercise your data protection rights, please contact us at:
Ultra Shield Max
1200 Main Street, Suite 500
, Houston, TX 77002
USA